Raw Rise Return & Refund Policy

We want you to be confident in your Raw Rise purchase.

Returns are accepted within 30 days of delivery for eligible items that are unused, unworn, unwashed, undamaged, and in original condition with original tags and packaging.

Items that do not meet these conditions may be refused.

Non-Returnable Items

The following items are not eligible for return:

• Final sale items
• Gift cards
• Worn, washed, damaged, altered, or used products
• Items returned without original tags or packaging
• Personalized or custom-made items, if applicable

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include your order number and clear photos of the item and packaging so we can review the issue.

If Raw Rise confirms that the item was damaged, defective, or incorrect, we will provide the appropriate replacement, refund, or return shipping solution.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method.

Please allow 5 to 10 business days after approval for your bank or payment provider to process the refund.

Exchanges

Need a different size? Contact us before returning the item.

Exchanges are subject to inventory availability. If the requested size is unavailable, we may offer a refund instead.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an incorrect, defective, or damaged item.

Original shipping charges are non-refundable, unless required by law or the return resulted from an error by Raw Rise.

Order Cancellations

Orders may be canceled within 1 hour of purchase, provided fulfillment has not already begun.

After the cancellation window expires, the order must follow our standard return process once delivered.

Contact

Questions about a return, exchange, or refund can be sent to the contact email listed on our website.

Raw Rise Media LLC